1. Which of the following is a benefit of telehealth care
A. Increased cost-effectiveness
B. Increased accessibility Correct
C. Reduction of health disparities
D. Improved continuity of care
Explanation
Telehealth expands access to care for patients in remote areas, with mobility issues, or limited transportation, allowing virtual visits without travel. Cost-effectiveness varies and is not the primary universal benefit. Reducing health disparities is possible but secondary. Continuity of care depends on integration with records but is not inherently improved over in-person.
2. A medical assistant is preparing to perform venipuncture on a patient for a lipid profile. Which of the following must the assistant verify on the requisition
A. Nothing by mouth Correct
B. Skipped medication dosage
C. Insurance precertification
D. Sexual intercourse avoided
Explanation
Lipid profiles require fasting (nothing by mouth usually 8-12 hours) to avoid elevated triglycerides from recent food. Skipping medication is patient-specific. Precertification is billing. Sexual intercourse avoidance applies to some tests like PSA.
3. Which of the following holds medical assistants to a high professional standard
A. American Association of Medical Assistants Correct
B. HIPAA
C. CLIA
D. Commission on Accreditation of Allied Health Education Programs
Explanation
AAMA provides Code of Ethics and Standards of Practice guiding professional conduct. HIPAA protects privacy. CLIA regulates labs. CAAHEP accredits programs.
4. Which of the following is a cause for specimen rejection for a routine urinalysis
A. Urine specimen volume is 6 mL.
B. Urine specimen temperature is 23° C (73.4° F).
C. Urine specimen container is missing a preservative. Correct
D. Urine specimen is amber and turbid.
Explanation
Routine urinalysis containers often require preservative for stability if not tested immediately; missing it risks rejection. 6 mL is usually sufficient. Room temperature is acceptable short-term. Amber/turbid appearance is common and not grounds for rejection.
5. Which of the following should a medical assistant use to verify a new patient’s identity during check-in
A. Insurance card Correct
B. Birth certificate
C. Marriage certificate
D. Credit card
Explanation
Insurance card typically includes photo name DOB for verification. Birth/marriage certificates rarely carried. Credit card lacks photo/DOB.