1. A technician needs to configure a backup solution that will have the least additional expenses and impact on users. Which of the following steps should the technician complete? (Select two).
A. Configure the backup to run when the user logs in.
B. Configure the backup to run after peak hours. Correct
C. Use third-party licensed backup software.
D. Use the built-in OS backup utility. Correct
E. Configure the backup job to run every hour.
F. Use an external storage device for the backup.
Explanation
Running backups after peak hours minimizes user disruption, and using the built-in OS backup utility avoids additional software costs. Running at login or hourly disrupts users. Third-party software increases costs. External storage is a method, not a configuration step.
2. A developer receives the following error while trying to install virtualization software on a workstation: Vtx not supported by system. Which of the following upgrades will most likely fix the issue?
A. Processor Correct
B. Hard drive
C. Memory
D. Video card
Explanation
The VT-x error indicates the processor lacks virtualization support. Upgrading the processor enables VT-x. Hard drive, memory, or video card upgrades don’t address virtualization support.
3. A technician needs to secure a web browser that is installed on the company's workstations and maintain usability. Which of the following steps should the technician take to accomplish these goals? (Select two).
A. Disable user tracking.
B. Install the latest updates. Correct
C. Block suspicious websites. Correct
D. Disable the JavaScript plug-in.
E. Enable private browsing.
F. Enable the pop-up blocker.
Explanation
Installing updates patches security vulnerabilities, and blocking suspicious websites prevents malicious access, both maintaining usability. Disabling tracking or JavaScript may reduce functionality. Private browsing is temporary. Pop-up blockers help but are less critical.
4. A new employee is having difficulties using a laptop with a docking station. The laptop is connected to the docking station, and the laptop is closed. The external monitor works for a few seconds, but then the laptop goes to sleep. Which of the following options should the technician configure in order to fix the issue?
A. Hibernate
B. Sleep/suspend
C. Choose what closing the lid does Correct
D. Turn on fast startup
Explanation
Configuring 'Choose what closing the lid does' to prevent sleep when the lid is closed keeps the laptop active. Hibernate or sleep/suspend settings don’t address lid behavior. Fast startup affects boot time, not lid actions.
5. A user reports a PC is running slowly. The technician suspects it has a badly fragmented hard drive. Which of the following tools should the technician use?
A. resmon.exe
B. msconfig.exe
C. dfrgui.exe Correct
D. msinfo32.exe
Explanation
dfrgui.exe (Disk Defragmenter) optimizes fragmented drives. resmon.exe monitors resources, msconfig.exe manages startup, and msinfo32.exe provides system information, none of which address fragmentation.