VDC2 Pre Assessment Operations Management Version 1 Questions
5 questions
Review Mode
Exam Mode
1. Which of the following decision support tools is used to determine capacity requirements on the basis of future demand?
A. Capacity cushions
B. Forecasting Correct
C. Break-Even analysis
D. Decision Trees
Explanation
Forecasting is the process of predicting future demand, which is directly used to calculate the capacity needed to meet that demand. Capacity cushions are buffers of extra capacity, not a tool for determination. Break-even analysis calculates the point where revenue equals costs, not future capacity needs. Decision trees are used for evaluating decisions under uncertainty, not specifically for capacity planning based on demand.
2. In the case of this hospital facility, which of these is an output measure of capacity?
A. Available beds per month
B. Floor space in square feet
C. Number of patients per month Correct
D. Operational hours per day
Explanation
Output measures of capacity reflect the actual volume of work completed or services delivered. The number of patients treated per month is a direct measure of the hospital's output. Available beds, floor space, and operational hours are all input measures; they represent the resources or potential capacity available, not the actual utilization or output achieved.
3. Where should the new store be located?
A. Location 2 Correct
B. Location 1
C. Location 4
D. Location 3
Explanation
The factor rating method involves multiplying the weight of each factor by the score for each location and summing the results to get a total score for each location. Location 1: (0.10*100)+(0.05*80)+(0.40*70)+(0.10*86)+(0.20*40)+(0.15*80) = 10 + 4 + 28 + 8.6 + 8 + 12 = 70.6. Location 2: (0.10*60)+(0.05*80)+(0.40*90)+(0.10*92)+(0.20*70)+(0.15*90) = 6 + 4 + 36 + 9.2 + 14 + 13.5 = 82.7. Location 3: (0.10*70)+(0.05*80)+(0.40*35)+(0.10*90)+(0.20*50)+(0.15*80) = 7 + 4 + 14 + 9 + 10 + 12 = 56. Location 4: (0.10*90)+(0.05*80)+(0.40*40)+(0.10*88)+(0.20*70)+(0.15*90) = 9 + 4 + 16 + 8.8 + 14 + 13.5 = 65.3. Location 2 has the highest total score of 82.7.
4. What is the role of a process flowchart?
A. It depicts the sequence of steps involved in producing products and services. Correct
B. It helps in producing products and services that are ready for sale.
C. It helps in determining the longest task in the process.
D. It helps in evaluating the steps involved in the production process.
Explanation
A process flowchart is a visual representation that uses symbols and arrows to show the sequence of steps, decision points, and flow of materials or information in a process. Its primary role is to depict this sequence clearly. While it can indirectly aid in evaluation or identifying bottlenecks, its core function is illustration, not direct production, determining the longest task, or evaluation, which are analytical uses of the created flowchart.
5. What does process velocity measure?
A. The average amount of time the product takes while moving in a process or system
B. The performance in response to the standards of the products
C. The ratio of throughput time to value added time Correct
D. The fraction of time a resource was utilized