30. A licensee discloses to a prospective buyer that she is a subagent of the listing broker. The buyer wants to submit an offer, but refuses to sign a written confirmation of the disclosure. What should the licensee do in this situation?
Answer: A
Provide a written statement of facts of the buyer's refusal to her broker.
In this situation, the licensee should document the buyer's refusal to sign a written confirmation of the disclosure. This action ensures that there is a record of the buyer's decision and protects the licensee from potential disputes regarding the disclosure.
A) Provide a written statement of facts of the buyer's refusal to her broker.
This option is correct because documenting the buyer's refusal creates a clear record of the situation. It helps the licensee maintain transparency with her broker and ensures compliance with legal and ethical obligations regarding disclosures in real estate transactions.
B) Tell the buyer she is legally prevented from showing him properties.
This option is incorrect because the licensee cannot simply refuse to show properties based on the buyer's refusal to sign. Doing so may be viewed as an overreach of authority and could alienate the buyer, potentially resulting in a loss of business.
C) Take no further action since she has made oral disclosure.
This option is also incorrect as it neglects the importance of documenting the buyer's refusal. While the oral disclosure is important, failing to take further action could leave the licensee vulnerable to claims of non-disclosure or misrepresentation.
D) Refer the buyer to the listing broker.
This option is incorrect because it does not address the immediate issue of the buyer's refusal to sign the disclosure confirmation. While referring the buyer to the listing broker may be a part of the process, it does not fulfill the licensee's obligation to document the refusal.
Conclusion
Option A is the only choice that adequately addresses the legal and ethical responsibilities of the licensee in this scenario. By providing a written statement of the buyer's refusal, the licensee protects herself and ensures that all parties are aware of the disclosure dynamics, whereas the other options either ignore the requirement for documentation or misinterpret the licensee's obligations.