Question 61

Configure what closing the lid does

To resolve the issue of the laptop going to sleep when closed, the technician should configure the settings for what happens when the lid is closed. Adjusting this setting will allow the external monitor to remain active while the laptop is docked.

A) Hibernate

Setting the laptop to hibernate would not solve the problem, as this mode saves the current session to the hard drive and completely powers down the laptop. When hibernated, the external monitor would not display anything, as the laptop is not operational.

B) Sleep/suspend

Choosing sleep or suspend would not address the issue effectively either, since these modes still allow the laptop to go into a low-power state when the lid is closed. The external monitor would still turn off, similar to the current behavior.

C) Choose what closing the lid does

This option is the correct solution, as it allows the technician to specify that the laptop should not go to sleep when the lid is closed. By configuring this setting, the laptop will continue to output to the external monitor while docked, thus resolving the user's issue.

D) Turn on fast startup

Enabling fast startup does not relate to the issue of the laptop sleeping when closed. Fast startup primarily affects boot times and does not influence the behavior of the laptop when the lid is in a closed position, leaving the problem unresolved.

Conclusion

The option to configure what happens when the lid is closed is crucial for maintaining the operation of the external monitor while the laptop is docked. All other options either do not prevent the laptop from entering sleep mode or do not relate directly to the lid's behavior, making them ineffective solutions for the presented issue.