1. A project manager identifies several issues with the formatting and phrasing of a deliverable. They are concerned the customer will not accept the deliverable as it is. To solve this problem, they are considering hiring an external consultant to help with that deliverable.
Answer: C
Cost and quality
The project manager is focusing on the deliverable's formatting and phrasing, which directly pertains to the quality of the work. Hiring an external consultant would likely incur additional costs, making "Cost and quality" the most relevant considerations in this scenario.
A) Cost and scope
This option is incorrect because while cost is a factor, the primary concern here is not about the scope of the project. The project manager's issues relate more to the deliverable's quality rather than expanding or reducing the project scope.
B) Schedule and scope
This choice is not applicable as the project manager's concerns do not address the timeline (schedule) or the extent of the project (scope). The focus is instead on the quality of the deliverable, which is unaffected by these aspects.
C) Cost and quality
This option is correct as the project manager is worried about the quality of the deliverable and the potential costs associated with hiring an external consultant to enhance that quality. These two dimensions are directly at play in the situation described.
D) Schedule and quality
While quality is a concern, this option overlooks the financial implications of hiring a consultant, which is a significant factor in the decision-making process. Therefore, it does not fully address the scenario.
Conclusion
The correct answer, "Cost and quality," effectively encompasses the project manager's concerns regarding the deliverable's acceptance by the customer. While quality is paramount in this context, the associated costs of hiring a consultant are also critical, making this option the most appropriate. All other options fail to address both key elements of the situation, thus solidifying the choice of C.