137. A project team member, who is inexperienced in system development work is not performing well. Currently, there are no other staff members available who are qualified to complete the work.What should the project manager do?
Answer: C
Assess the team member's development requirements and arrange for the team member to receive training.
Providing training for the inexperienced team member is essential to enhance their skills in system development work, ultimately contributing to the project's success.
A) Request a substitute for the team member with a new resource who is more skilled in system development work.
While replacing the team member with a more skilled resource might seem like a quick fix, it does not foster the existing team's growth or address the underlying issue of skill gaps. Additionally, this option may not be feasible if no qualified substitutes are available.
B) Seek approval from the project sponsor to use some of the project budget reserve to hire a new resource.
Requesting budget approval to hire a new resource can be a lengthy process and may not guarantee immediate results. This option also overlooks the potential for developing the current team member's skills, which could be more beneficial in the long run.
C) Assess the team member's development requirements and arrange for the team member to receive training.
This option is the most constructive approach, as it not only addresses the immediate performance issue but also invests in the team member's professional growth. By providing training, the project manager can help the team member gain the necessary skills to contribute effectively to the project.
D) Work with the functional manager to determine an incentive for the team member to complete the project.
While incentivizing the team member may motivate them to perform better, it does not resolve the fundamental problem of their lack of skills in system development. Without proper training, any incentive may only provide short-term results without improving their overall capabilities.
Conclusion
Option C is definitively the right choice as it focuses on developing the team member's skills through training, which can lead to improved performance and long-term benefits for the project. In contrast, the other options either overlook the need for skill enhancement or may not provide timely or effective solutions to the problem at hand.