54. A technician is assigned to offboard a user. Which of the following are common tasks on an offboarding checklist? (Select two).
Answer: B,D
Deactivate the user's key fobs for door access and Suspend the user's email account.
Offboarding a user typically involves several crucial tasks to ensure security and proper transition. Two common tasks in this process are deactivating the user's key fobs for door access and suspending the user's email account.
A) Quarantine the hard drive in the user's laptop.
Quarantining the hard drive is not a standard task in the offboarding process. While protecting sensitive data is important, this action would typically be part of a security protocol for data breaches or when a device is compromised rather than a regular offboarding checklist item.
B) Deactivate the user's key fobs for door access.
Deactivating the user's key fobs is a common offboarding task as it ensures that the user no longer has access to physical locations they should not enter. This step is crucial for maintaining security and preventing unauthorized access post-employment.
C) Purge all PII associated with the user.
While protecting personally identifiable information (PII) is essential, purging all PII is not typically a direct task during offboarding. Instead, the focus is more on ensuring that data is transferred or archived properly rather than completely erased without consideration of legal or company policies.
D) Suspend the user's email account.
Suspending the user's email account is a common and necessary offboarding task. This action prevents the user from accessing sensitive information and ensures that communications are securely managed after their departure.
E) Turn off the network ports underneath the user's desk.
Turning off network ports could be part of an offboarding process, but it is not as universally recognized as the tasks of deactivating access and suspending accounts. This might be handled by IT but is not commonly listed as a primary task.
F) Add the MAC address of the user's computer to a blocklist.
Adding the MAC address to a blocklist is not a standard offboarding task. While it could be a measure in specific circumstances, it is not a typical requirement for most offboarding checklists.
Conclusion
The correct offboarding tasks include deactivating key fobs and suspending the user's email account, as these actions directly address security and access control. Other options, while related to security, do not align with standard practices or are less relevant in the typical offboarding context. Thus, B and D are the most appropriate choices.