27. An administrator at a small business notices an increase in support calls from employees who receive a blocked page message after trying to navigate to a spoofed website. Which of the following should the administrator do?
Answer: C
Implement security awareness training.
Providing security awareness training is essential to educate employees about the risks associated with spoofed websites and how to identify them. By enhancing their understanding of phishing attacks and safe browsing practices, employees can be better equipped to avoid falling victim to such threats.
A) Deploy multifactor authentication.
While deploying multifactor authentication is a strong security measure, it primarily protects user accounts from unauthorized access rather than addressing the specific issue of employees encountering spoofed websites. This option does not directly mitigate the problem of employees being misled by phishing attempts.
B) Decrease the level of the web filter settings.
Decreasing the level of the web filter settings would likely exacerbate the problem by allowing more potentially harmful sites to be accessed. This option would not resolve the issue of spoofed websites and could increase the risk of successful phishing attacks within the organization.
C) Implement security awareness training.
Implementing security awareness training directly addresses the issue by informing employees about the dangers of spoofed websites and teaching them how to recognize such threats. This proactive approach can significantly reduce the number of support calls related to blocked pages by empowering employees to navigate the internet safely.
D) Update the acceptable use policy.
Updating the acceptable use policy may be beneficial for establishing guidelines on internet usage, but it alone will not effectively educate employees on recognizing and avoiding spoofed websites. Without training, employees may still be unaware of the specific threats they face, making this option less effective in addressing the immediate issue.
Conclusion
Implementing security awareness training is the most effective solution to the problem of employees encountering spoofed websites. This approach not only educates staff on identifying phishing attempts but also fosters a culture of security awareness within the organization. Other options either do not specifically tackle the issue or may inadvertently worsen the situation.