Question 15

High cooperativeness and high assertiveness are characteristics of the collaborating conflict management strategy.

Collaborating is characterized by both high cooperativeness and high assertiveness, making it an effective approach for resolving conflicts where parties seek a win-win outcome.

A) Collaborating

This option is correct as collaborating involves working together to achieve a solution that satisfies all parties. It requires both assertiveness, to express one's own needs and desires, and cooperativeness, to consider and integrate the needs of others.

B) Avoiding

Avoiding is incorrect because it entails low assertiveness and low cooperativeness. This strategy involves sidestepping the conflict rather than addressing it, which does not align with the characteristics of high cooperativeness and high assertiveness.

C) Competing

Competing is also incorrect as it reflects high assertiveness but low cooperativeness. This strategy focuses on winning the conflict, often at the expense of the other party, which contradicts the essence of collaboration.

D) Compromising

Compromising is not the correct choice because it typically involves moderate levels of both assertiveness and cooperativeness. While it seeks a middle ground, it does not embody the high levels of both traits that define collaborating.

Conclusion

Collaborating stands out as the only strategy that embodies both high cooperativeness and high assertiveness, allowing parties to work together towards a mutually beneficial solution. In contrast, avoiding, competing, and compromising lack one or both of these essential characteristics, making them unsuitable for the situation described.