3. Which basic business system serves operational level analysts in an organization?
Answer: D
Transaction processing system (TPS) serves operational level analysts in an organization.
Operational level analysts utilize the Transaction Processing System (TPS) as it is designed to handle day-to-day transactions and operations within an organization effectively.
A) Optimization analysis system (OAS)
The Optimization Analysis System (OAS) is typically used for improving decision-making processes rather than for supporting daily operational tasks. Therefore, it does not directly serve operational level analysts who require systems for managing routine transactions.
B) Decision support system (DSS)
While a Decision Support System (DSS) provides critical information for decision-making at higher management levels, it does not cater specifically to the operational level analysts who focus on routine transaction processing, making it less suitable for their daily tasks.
C) Executive information system (EIS)
An Executive Information System (EIS) is tailored for senior executives and management to facilitate strategic decision-making. It does not address the needs of operational level analysts, who require systems focused on transaction handling rather than executive-level insights.
D) Transaction processing system (TPS)
The Transaction Processing System (TPS) is specifically designed to support the operational level of an organization by processing and recording daily transactions efficiently. This makes it the ideal system for operational level analysts.
Conclusion
The Transaction Processing System (TPS) is the definitive choice for operational level analysts as it is directly aligned with their need to manage and process everyday transactions. Other options, such as OAS, DSS, and EIS, cater to different levels of organizational decision-making and do not fulfill the specific operational requirements that TPS addresses.