30. Which of the following outlines the configuration, maintenance, and security roles between a cloud service provider and the customer?
Answer: B
Responsibility matrix outlines the configuration, maintenance, and security roles between a cloud service provider and the customer.
A responsibility matrix clearly delineates the various responsibilities of both the cloud service provider and the customer regarding configuration, maintenance, and security in a cloud environment.
A) Service-level agreement
A service-level agreement (SLA) primarily focuses on the expected service standards and performance metrics between the provider and the customer. While it may mention responsibilities, it does not provide a comprehensive outline of the configuration, maintenance, and security roles as a responsibility matrix does.
B) Responsibility matrix
The responsibility matrix explicitly defines the roles and responsibilities of both the cloud service provider and the customer. It provides a clear framework for understanding who is responsible for various aspects of configuration, maintenance, and security, making it the most accurate choice for this question.
C) Memorandum of understanding
A memorandum of understanding (MOU) is generally a document that outlines an agreement between parties but lacks the specificity regarding roles and responsibilities in cloud services. It does not provide the detailed framework needed for configuration, maintenance, and security roles.
D) Non-disclosure agreement
A non-disclosure agreement (NDA) is designed to protect sensitive information shared between parties. It does not address the operational roles or responsibilities regarding configuration, maintenance, and security in a cloud context, making it irrelevant to the question asked.
Conclusion
The responsibility matrix is definitively the correct answer as it specifically outlines the roles and responsibilities between the cloud service provider and the customer concerning configuration, maintenance, and security. Other options, such as SLAs, MOUs, and NDAs, do not provide the necessary detail and clarity on these roles, failing to meet the requirements of the question.