Question 27

This example represents functional turnover.

Functional turnover occurs when an employee is terminated due to poor job performance, which is the case in this scenario. This type of turnover benefits the organization, as it allows for the replacement of underperforming staff with potentially more capable employees.

A) Dysfunctional turnover

Dysfunctional turnover refers to the loss of high-performing employees, which negatively impacts the organization. In this example, the employee's termination is due to poor performance, indicating that their departure does not fall under this category.

B) Functional turnover

Functional turnover is characterized by the replacement of low-performing employees. Since the employee was terminated for poor job performance, this situation exemplifies functional turnover, making this option the correct choice.

C) Voluntary turnover

Voluntary turnover occurs when employees choose to leave the organization on their own accord, rather than being terminated. In this scenario, the employee was fired for performance issues, which means their departure was not voluntary.

D) Unavoidable turnover

Unavoidable turnover refers to situations where an employee must leave due to circumstances beyond the organization's control, such as health issues or family emergencies. The termination in this case was due to performance problems and not an unavoidable circumstance.

Conclusion

The correct answer is functional turnover, as it involves the removal of an employee due to inadequate performance, which allows the organization to improve its workforce. All other options fail because they describe scenarios that do not apply to the context of an employee being terminated for poor job performance.